ABOUT THE POSITION
Senior IT Infrastructure Engineer | Watertown, MA | Boston, MA
We are looking for a Senior IT Infrastructure Engineer to join our IT Operations team and take the lead in designing, implementing, and advancing core infrastructure systems to support VHB’s 30+ offices across the East Coast.
This is a senior-level technical position. If you thrive on solving complex challenges, designing automated solutions, and optimizing systems for security and scalability, while working as part of a collaborative team and mentoring others, this is the role for you.
Responsibilities
IT Projects
- Lead design, scope, and execution of major IT infrastructure initiatives.
- Identify and implement automation opportunities to streamline processes and improve efficiency across infrastructure and endpoint management.
- Develop strategies for hybrid cloud/on-premises environments to optimize performance and cost.
- Design and implement disaster recovery plans encompassing both cloud and on-premises systems.
- Maintain infrastructure documentation and environment diagrams, supporting organizational change management and operating procedures.
- Act as a Subject Matter Expert for identity and infrastructure technologies.
Infrastructure Management
- Manage physical and virtual servers, storage, and network components within IT-controlled facilities and datacenters.
- Partner with the cloud team to deploy, configure, and manage cloud-based services and infrastructure as needed, ensuring integration with on-premises systems.
- Strengthen core infrastructure principles, including DRAS, storage solutions, LAN/WAN configurations, and perimeter security (firewalls).
- Provide architectural oversight and guidance for production VDI tools (Citrix) to ensure performance and workflow optimization.
- Collaborate with security team to ensure systems are secure and reliable.
- Contribute to process improvements and help refine IT administrative workflows.
Escalations & Support
- Troubleshoot complex infrastructure issues.
- Provide mentoring for junior staff and guidance for escalated tickets.
- Serve as the final escalation point for advanced infrastructure incidents.
- Provide timely and professional communication to VHB staff and internal teams.
Growth & Development
- Contribute to a culture of innovation by demonstrating adaptability, leadership, and strategic thinking.
- Stay current on emerging technologies and the evolution of products and services from key vendors.
- Participate in continuous knowledge sharing via strong collaboration and communication skills.
Qualifications
- Applicants must be legally authorized to work for VHB in the U.S. without employer sponsorship.
- BS in Computer Science or related discipline
- 5+ years of IT systems engineering experience
- Expertise in Microsoft Windows Client, Windows Server, Active Directory, Entra and PowerShell
- Expertise in on-premises infrastructure technologies, including hypervisors, DRAS, storage solutions, LAN/WAN configurations, and perimeter security (firewalls).
- Expertise in zero-trust principles and their application in endpoint hardening.
- Proficiency with cloud platforms (e.g., Azure, AWS, GCP) for integration purposes.
- Strong documentation and communication skills
We are VHB! We’re an inspired and innovative team of engineers, scientists, planners, and designers who partner with clients in the transportation, real estate, institutional, and energy industries, as well as federal, state, and local governments. Our work helps improve mobility, enhance communities, and contribute to economic vitality. We do this while balancing development and infrastructure needs with stewardship of our environment.
Our people make us great! VHB provides a differentiating employee experience, which includes:
- Diverse and inclusive culture of collaboration and innovation
- Opportunity to work on complex, transformational projects
- Community and social responsibility as sustainable stewards
- Focus on learning, development, and career growth
- Best-in-class benefits, including flexible, hybrid workplace
We are consistently rated one of the top AEC firms to work for across our 30+ offices on the East Coast. We’re growing, and we hope you’ll join us!
VHB is a proud Equal Opportunity Employer. Since our founding, we have intentionally fostered a culture of inclusion and belonging, supported by deep-rooted core values, one of which is diversity. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristics protected by law.
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